Accessibility

HelpKidzLearn is committed to making its products accessible to as many learners, teachers and support professionals as possible.

We are undertaking a structured accessibility programme across the HelpKidzLearn Hub and our individual products. This includes assessment against WCAG 2.2 Level A and AA, with the ability to report our position against WCAG 2.1 Level A and AA where required.

Our aim is not simply to complete a one-off assessment, but to maintain an ongoing process of assessment, remediation, re-testing and reporting as our products continue to develop.

Accessibility Conformance Reports

We publish an Accessibility Conformance Report (ACR) for each materially different HelpKidzLearn product or service.

Each ACR is based on the current VPAT® 2.5Rev WCAG Edition and explains how the product supports the applicable WCAG success criteria.

Where applicable, each criterion is identified as:

  • Supports

  • Partially Supports

  • Does Not Support

  • Not Applicable

The accompanying remarks explain the basis for each assessment and identify known accessibility limitations where relevant.

HelpKidzLearn ACRs

Hub Core

Games & Activities

ChooseIt Maker

ChooseIt Readymades

Sensory Space

Inclusive Stories

Sign-in, navigation, learner profiles, playlists, settings and shared Hub functionality.

Activity catalogue, activity selection and activity player.

Authoring, activity management and player functionality.

Ready-made ChooseIt activities and associated player functionality.

Sensory Space activities and player experience.

Inclusive Stories content and player experience.

WCAG 2.2 and 2.1 Level A: Yes ✅

WCAG 2.2 and 2.1 Level AA: Not yet ⏳

WCAG 2.2 and 2.1 Level A: ...

WCAG 2.2 and 2.1 Level AA: ...

WCAG 2.2 and 2.1 Level A: ...

WCAG 2.2 and 2.1 Level AA: ...

WCAG 2.2 and 2.1 Level A: ...

WCAG 2.2 and 2.1 Level AA: ...

WCAG 2.2 and 2.1 Level A: ...

WCAG 2.2 and 2.1 Level AA: ...

WCAG 2.2 and 2.1 Level A: ...

WCAG 2.2 and 2.1 Level AA: ...

View Hub Core ACR

In Progress 🛠️

In Progress 🛠️

In Progress 🛠️

In Progress 🛠️

In Progress 🛠️

How we assess accessibility

Our accessibility assessments combine automated and manual testing.

This includes testing areas such as:

  • keyboard navigation and focus behaviour

  • screen-reader compatibility

  • colour and contrast

  • zoom and reflow

  • semantic structure and form controls

  • text alternatives

  • media accessibility

  • interactive activities

  • switch access and alternative input methods where applicable

Automated testing is used to identify technical issues, but it is not relied upon on its own. Manual and assistive-technology testing is an important part of our assessment process.

Known issues and remediation

An ACR does not necessarily mean that every applicable WCAG criterion is fully supported.

Where an assessment identifies an accessibility barrier, we record the issue, prioritise it according to its impact and include it within our accessibility remediation programme.

Completed fixes are re-tested before being considered resolved, and our ACRs are updated as accessibility improvements are made.

Ongoing accessibility

Accessibility is treated as an ongoing part of HelpKidzLearn product development.

We aim to:

  • assess new and materially changed functionality

  • prevent previously resolved accessibility issues from recurring

  • maintain current accessibility documentation

  • update ACRs as products change

  • continue working towards full WCAG Level AA conformance

Accessibility support

If you experience an accessibility issue when using HelpKidzLearn, or require accessibility information for procurement or compliance purposes, please contact us.

Email: [email protected] 

We welcome feedback that can help us improve the accessibility of HelpKidzLearn.